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RETURN AND EXCHANGE OF GOODS You can return the purchased product or exchange it to another (model, size, color) within 14 calendar days from the date of delivery of the goods and get money back. The goods must be returned in the original packaging, in the same set as it was. The product must not be worn or otherwise used, it must be undamaged and have not lost its value, there must be no changes in appearance. Returned goods must have a label. If the goods are damaged, untidy, not complete, the Seller has the right not to accept the goods, not to change them and not to return the money paid by the Buyer. Exchange or return of goods is performed by contacting nikole.lt store staff and declaring the reason for returning or exchanging the goods. The goods are returned or exchanged at the expense of the Buyer in the following ways: Bring the goods to the address: Viršuliškių str.40 Vilnius, Lt-05112 (PC Mada”, seller Nikole BTQ). The product should be sent by registered mail or delivered by courier to the address: Viršuliškių str.40, Vilnius, Lt-05112 (PC Mada”, seller Nikole BTQ). We will deliver the exchangeable goods to you – free of charge! Upon receipt of the returned goods and evaluation of their quality, the money will be refunded within 14 (fourteen) working days from the date of receipt of the goods. Delivery fee is non-refundable. When the reason for returning the goods is of poor quality, the seller undertakes to replace the goods of poor quality with goods of suitable quality or to return the money paid. If you have any questions, please contact us by e-mail info@nikole.lt or by phone +370 615 94799

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